A. Santhakumaran is a renowned customer experience specialist who has won multiple awards for his expertise in the field.
- Building a Successful Product: The Importance of Product Development, Productization, Go-To-Market Strategy, and Customer Experience
- Building a Future-Proof Business: The Operating Model and Organization Design Toolkit for Effective Customer Experience Management
- The Power of a Unified Effort in Providing Exceptional Customer Experience
- CX Transformation Challenges!
- Effective Strategies for Managing and Engaging Generation Z Employees in the Workplace.
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